
Activation of acrobat 9 pro I installed this product (as a purchased download from Adobe) in 2011 on my computer which was running XP. I was provided with a serial number which I used and successfully activated the product and used it without problems until earlier this week. Last month, I upgraded to Windows 7 and had some problems with my system but not with Acrobat 9. I had to run an sfc scan a few days ago and I now have a problem.
Every time I open Acrobat I am asked to enter a valid serial number. If I use the serial number I was given, it is not accepted. A registry search gave me a different serial number which is accepted as correct but then when activation is tried it fails and tells me the number is wrong. I have no idea where this second serial number comes from and why it won't activate or why my original number is not accepted. What do I do?
Film legenda mak lampir. Marek Pawlik. If your Acrobat installation was an upgrade, it will involve two license keys: The key for Acrobat 9, and the key for the application that qualified you for an upgrade (e.g.
You don't have to have the older version of Acrobat installed, the license dialog will actually ask you for the serial number of the 'qualifying product' after you enter your upgrade serial number. Licensing problems are notoriously hard to fix. I would uninstall Acrobat from the system, then run Adobe's Cleaner tool () and then install Acrobat 9 Pro again. If you've purchased Acrobat via a download from Adobe, then you should be able to redownload it via the 'My Orders' page: - this is also where you would find your license key. Karl Heinz Kremer PDF Acrobatics Without a Net PDF Software Development, Training and More. Thanks for your thoughts.
Adobe Acrobat XI Pro 230 734. Serialkey preview: 1118-1363-9027. Added: Downloaded: 0 times Rating. Adobe Acrobat 9 Pro Extended.
I originally purchased Acrobat 4 and then upgraded to Acrobat 7 and Finally to 9. The only serial number that my installation will accept (until activation rejects it) is totally new to me and I do not know where it came from. It is no the serial number of my download of 9 nor is it the number of Photoshop which is happily running on my system.The only place I found it was in the registry. There is some mystery as to where this number came from and shows there is something strange going on. I am reluctant to remove Acrobat clean and reisntall but I may have to do this eventually. My solution of removinng the file in FlexNet only worked for one day and when the computer was resarted the following day, the same problem occured. I Uninstalled the software, did the clean up and reinstalled Acrobat 9.
Nothing changed. I entered the serial number during installation which was accepted. As soon as I opened Acrobat, a message pops up telling me that the serial number is incorrect. It shows only a 20 digit number as being incorrect.
If I choose to re-enter the full 24 digit serial number, I get a green tick telling me that this is a valid number but when activation starts I am again told that the 20 digit number is incorrect. I have 2 computers side by side. Both have recently been upgraded one from XP and one from Vista both to Windows 7. Both were running Acrobat 9 Pro. I have encountered no problems with the system that was upgraded from XP. It functions properly without any need to eneter a serial number.
I note that for whatever reason this system does not have FlexNet on it at all. It is the exVista system that is causing the problem. After the Vista to 7 upgrade, Acrobat ran perfectly with no problems. It was only when I ran an sfc scan to resolve some other issues that this problem started. It may be relevant that this system also has CS5 on it.
This problem is clearly one which is caused by system file changes and I need to get Acrobat operational soon.